AI Mart

1. Introduction

Welcome to AI Mart, Sri Lanka’s online marketplace for Artificial Intelligence (AI) solutions, tools, products, and services. https://aimart.lk
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit aimart.lk, use our platform, or interact with our services.

By accessing or using AI Mart, you consent to the practices described in this Privacy Policy. If you do not agree with the terms, please discontinue use of the platform.

2. Scope

This Privacy Policy applies to:

  • Visitors, registered users, vendors, developers, and service providers on aimart.lk.
  • All products, applications, and services offered under the AI Mart brand, including integrations, APIs, and third-party tools accessible through our platform.

3. Information We Collect

We collect information directly from you, automatically through your use of the website, and from third-party sources.

3.1 Information You Provide Directly

  • Account Information: Name, email address, username, contact number, business name, address, and password.
  • Billing & Payment Details: Billing address, payment method, and transaction information (processed securely via third-party payment gateways; we do not store credit card numbers).
  • Vendor or Developer Data: Company profile, tax details, product listings, pricing, and other commercial information.
  • Communications: Emails, chat messages, support requests, and other interactions with our team.
  • Marketing Preferences: Newsletter subscriptions or survey responses.

3.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent, referring URLs, browser type, device type, operating system, and IP address.
  • Cookies & Tracking Technologies: We use cookies, analytics tools, and session logs to enhance functionality and measure engagement.

3.3 Information from Third Parties

  • Authentication Providers: When you log in using Google, Facebook, or other social accounts.
  • Partners & Integrations: APIs or AI tools linked to your AI Mart account.
  • Publicly Available Data: Business directories or verification sources.

4. How We Use Your Information

We process your information for the following purposes:

  1. To Operate and Improve Our Services
    • Manage user accounts and vendor dashboards.
    • Facilitate purchases, subscriptions, and service delivery.
    • Enhance platform performance and user experience.
  2. To Communicate With You
    • Send transactional emails, confirmations, updates, and support messages.
    • Notify you about product releases, offers, or service changes.
  3. For Security and Compliance
    • Prevent fraud, unauthorized access, and abuse.
    • Comply with legal and regulatory requirements under the Sri Lanka Personal Data Protection Act (PDPA)and other applicable laws.
  4. For Marketing and Analytics
    • Display personalized recommendations.
    • Conduct analytics to understand user behavior and improve product listings.

5. Legal Basis for Processing

If you are located in the EU or UK, we process your personal data under the following lawful bases:

  • Consent
  • Contractual necessity
  • Legitimate interests
  • Compliance with legal obligations

6. Data Sharing and Disclosure

We may share your information in the following cases:

  • Service Providers: Payment gateways, hosting providers, analytics services, and communication tools assisting in platform operations.
  • Vendors and Partners: When you purchase products or interact with third-party developers, your contact and transaction data may be shared to fulfill your order.
  • Legal Authorities: When required by law, court order, or government regulation.
  • Business Transfers: In the event of a merger, acquisition, or restructuring of AI Mart.

We do not sell or rent personal information to advertisers or third parties.

7. Cookies and Tracking Technologies

AI Mart uses cookies and similar technologies to:

  • Remember user preferences and sessions.
  • Provide secure login and shopping functionality.
  • Collect analytics through tools like Google Analytics.

You can manage or disable cookies through your browser settings, though some features may not function properly if you do so.

8. Data Retention

We retain personal information only as long as necessary for:

  • Account maintenance and legal compliance, or
  • Until you request deletion of your account or data.

Some transactional data may be retained longer for accounting or regulatory purposes.

9. Data Security

We employ industry-standard security measures to protect data, including:

  • SSL encryption, secure servers, and firewalls.
  • Restricted access to personal data by authorized personnel only.
  • Periodic security audits and compliance reviews.

However, no online platform can guarantee absolute security. Users are responsible for safeguarding their account credentials.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing or data processing.
  • Request data portability.
  • Lodge complaints with relevant data protection authorities.

Requests can be made by contacting us at support@aimart.lk.

11. International Data Transfers

Your information may be processed in servers located outside Sri Lanka.
By using AI Mart, you consent to such transfers, subject to safeguards ensuring adequate data protection in compliance with applicable laws.

12. Third-Party Links and Services

AI Mart may contain links to third-party websites or external services.
We are not responsible for their privacy practices or content.
Please review their respective privacy policies before engaging with them.

13. Children’s Privacy

AI Mart does not knowingly collect information from individuals under 18 years of age.
If we learn that such data has been collected, we will delete it promptly.

14. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised “Effective Date.”
Continued use of our platform after updates indicates acceptance of the revised terms.

15. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please contact us at info@aimart.lk